I wouldn't have thought this prevalent, until this week. I'm waiting for call backs from 2 equine dentists (3 days and 2 days) in the hopes of getting Tag's wolf tooth out. I want to pay these guys to do work for me and no call back. I'm waiting for a call back from the Radiology Department (6 days) to schedule the MRI on my stress fracture. I have a referral from my primary care physician and from the sports medicine orthopedic surgeon, but no call back. I'm waiting for the swimming instructor (one week) from the Sporting Club to call me about swimming lessons. Once again, I want to pay for a service, but can't arrange it without the call back.
Are people just too busy in this world of increasing technology and contact points? Is my business so minor in the scheme of things that they just don't care? Have people become so addicted to texting and email that they no longer no how to use the phone (and by the way, other than the radiology departments, they have my cell numbers and I'd be happy for a text).
I think I'll make a bunch more phone calls and see if anyone calls back.